1. Desk phones
Click here to see the Desk Phone Cheat Sheet– A diagram of the phone showing which button does what.
Speak to Pippa Abbott if you need any shortcuts adding to your phone, or you need adding to/removing from any call groups.
For desk phone support we use The Technology Group:
[email protected]
0345 450 6999
2. Printers
You’ll need a passcode to use the company’s networked printer system. Using the passcode system means we can minimise wasted paper and increase confidentiality of printouts.
If you need a new passcode, or your old one resetting, you’ll need to speak to Pippa Abbott.
3. Mobile phones
Company issued mobile phones are iPhones. Click here to see an iPhone User Guide (iOS10 software)
If you have an issue with your company mobile please speak to Pippa Abbott in the first instance as she may be able to fix small problems.
Active Digital are our mobile phone suppliers:
[email protected] (Tom is our account manager)
[email protected]
01892 835522
4. Other technical equipment
If you have questions or need help with any other IT equipment in the office please speak to Pippa Abbott.